CazinoStars Casino Terms of Use
These Terms and Conditions describe the rules that apply when you use CazinoStars. We set out the relationship between the platform and its users, including account responsibilities, eligibility, acceptable use, promotions, payments and how disputes are handled. By registering or using our services you agree to comply with these terms and any additional rules that apply to specific promotions or payment methods.
Account responsibilities
You are responsible for keeping your account details accurate and up to date. Only one account is allowed per person, household, address or device unless we explicitly agree otherwise. Keep your login details secure and do not share your password. We may suspend or close accounts, withhold funds and require documentation if we suspect unauthorised access, fraud, abnormal play patterns or a breach of these terms.
Eligibility requirements
To open and use an account you must meet the age and legal requirements that apply where you live. In most cases this means you must be at least 18 years old or meet the higher minimum age required by your local law. Residents of restricted jurisdictions listed in our T&Cs, such as the United States, the United Kingdom and the Netherlands, are not permitted to register or play for real money.
Verification
We may require identification documents to verify your identity, address and payment methods. Typical requests include a government ID, proof of address and proof of ownership for deposit methods. Withdrawals may be delayed or refused until verification is complete.
Acceptable platform use
Use the site only for lawful, personal gambling. Prohibited activity includes money laundering, collusion, use of bots or unauthorised software, opening multiple accounts, and attempting to manipulate games or promotions. Any fraudulent or abusive behaviour may result in account closure, confiscation of funds and reporting to relevant authorities where required.
General bonus and promotion rules
Promotions and welcome offers are subject to separate terms that form part of these T&Cs. Eligibility, minimum deposits, promo codes and wagering requirements vary by offer and market. Wagering requirements and game restrictions apply as stated in each promotion. Bonus funds and free spins often expire if not used within the time stated in the promotion. We may cancel or change promotions at any time where permitted by law.
Deposits and withdrawals
We support a range of payment methods, including cards, Interac and several e-wallets and cryptocurrencies where available. Deposits are usually processed instantly; withdrawals are subject to identity checks and processing times that vary by method. Minimum deposit and withdrawal amounts, fees and limits are shown in the cashier and in promotion terms. Note that third-party providers or your bank may charge fees.
Limits and holds
We may apply withdrawal limits, daily or monthly caps and pending holds for verification or security checks. A monthly withdrawal cap may apply to some accounts; consult the cashier and our full T&Cs for current limits.
Dispute resolution
If you have a complaint, contact our support team first at [email protected]. We aim to respond promptly and resolve issues by agreement. If we cannot reach a solution, you may pursue independent advice or other remedies available to you. Our ability to act is subject to verification checks and the terms set out here.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be posted on the site and will take effect as stated in the updated version. Continued use of the platform after changes means you accept the new terms, so review the T&Cs regularly. If you have questions about any update, contact [email protected].